HERO CARDS
Accredited by Technical and Vocational Education and Training (TVET)
We are accredited by TVET to offer Kenyan government-approved courses that ensure students acquire practical skills for their careers.
TVET Listing: https://www.tveta.go.ke/institution-details/?details=TVETA/PRIVATE/TVC/0064/2023

Recognized by Mediation Accreditation Committee (MAC)
Angaza Mediation Centre is recognized by the Judiciary of Kenya and MAC to offer mediation training aligned with government curriculum and humanitarian expectations.
Accreditation of Mediators: https://judiciary.go.ke/list-of-accredited-mediators/

Internationally Affiliated Institution
Angaza Bible and Training Institute which is our main institution is affiliated with OCU, IKU, AICCS, and RKUC to offer globally recognized degree programs for Kenyan students.
Global Affiliations: https://www.angazainstitute.ac.ke/accreditation-and-affiliation/


COURSE OBJECTIVES


	
Why Study with Us?

Join our mediation program and gain valuable skills through interactive training, role-plays, and expert feedback.
Enhance your mediation abilities and resolve disputes effectively.
QUALITY ASSURANCE

AMC has earned a reputation of excellence in the field of Mediation Training and is widely acknowledged. Our Training program has been subjected to extensive scrutiny by leading International Standards setting and credentialing Institutions.
PROVEN RESULTS

AMC/ABTI is accredited by TVETA and many other local and International reputable Organizations. For the last 15years, our program has continuously evolved in association with distinguished experts to ensure that it reflects the latest thinking and practice in the field of Professional Mediation.
MEETING STANDARDS

AMC Provides one of the most comprehensive Training program in the industry; the program needs and exceeds the required Global Standards in Professional Mediation Training.
EXPERIENCED TRAINERS

All AMC Trainers are practicing mediators who have undergone Extensive Train the Trainer (TOT) Training and have experience in mediation practice. At the end of the training, participants are assessed with highly qualified External Assessors.
COMPREHENSIVE CURRICULUM

Our mediation training program offers a comprehensive curriculum that covers all aspects of mediation, from foundational principles to advanced techniques. Participants benefit from a blend of theoretical knowledge and practical application, ensuring they are well-prepared to handle real-world disputes effectivel
PERSONALIZED FEEDBACK

We provide personalized feedback throughout the training process. Our experienced trainers offer individual assessments and constructive critiques, helping participants to continuously improve their skills. This tailored approach ensures that each participant can maximize their learning and development.


The course aims to help you to:

        Understand the role mediation plays in different sectors.
        Increase participants' ability to manage complex technical issues across multiple parties.
        Acquire techniques and hands-on experience for dealing with future contingencies.
        Develop advanced facilitation skills to promote communication between parties.
        Acquire competencies to distinguish issues from interests and develop solutions.
        Sharpen participants' mediation skills with in-depth, real-time feedback from master practitioners.
        Enhance listening, probing, and evaluation skills.
        Tackle complex disputes in different sectors.
		

PROFESSIONAL MEDIATION TRAINING COURSE PROGRAMME-2026 (dynamically changing every year)
Mediation Training 
We offer mediation training services that bring lessons to life through role-play simulations mirroring real-life disputes. Our program includes lectures, debrief sessions, interactive discussions, and opportunities to watch the latest mediation practice videos in the industry.

Topics:

1. MODULE 2 (Five Days Practical Training)
2. Welcome, Introductions-
3. Overview of ADR (The ADR continuum)
4. Videos: Definition of conflict
5. Necessary knowledge in mediation
6. Understanding the nature and Dynamics of conflict
7. Strategic Management of Organizational Conflict
8. Group/Team Mediation
9. Communication and Negotiation Skills
10. Emotional Intelligence
11. Video: Introduction to Mediation

Topics:

1. Tools of a Professional Mediator
2. Personality types in mediation
3. Cases appropriate for mediation
4. The Mediation Process
5. Skills Drill: Techniques for managing a joint session
6. Skills Drill: Caucusing Techniques
7. Skills Drill: Techniques for managing impasse
8. Key Mediation Techniques

Topics:

1. The role of mediator and ethical issues
2. Video: the power brands (Commercial Mediation)
3. Party Directed Mediation, Supervisor subordinate Mediation
4. Overcoming obstacles in Mediation
5. Basic Psychology in Mediation
6. Most common mistakes and temptations for mediators
7. Co-mediation
8. Agreement Writing Review & Exercise
9. Video: Simmons Funeral home
10. Role and qualities of a good mediator

Topics:

Community Mediation Practice
2. Video: Community Mediation
3. Family Mediation Practice
4. Video: Family Mediation
5. Court annexed Mediation
6. Mediating legal disputes
7. Process obstacles
8. Settlement barriers
9. Impact of culture on the mediation process
10. Role of a lawyer in the mediation process
11. Role of experts on mediation process
12. Developing a mediation practice
13. Assignment of plays


Topics:

1. Role plays- with feedback
2. Group debriefing of role plays
3. Assessment
4. Online mediation practice
5. Importance of mediation in resolving business disputes
6. Attributes of a successful mediator
7. Mediators’ ethics -Standards
8. Post course assignment
9. Wrap-up, Evaluation & Certificate presentation
10. Adjourn







Our Mediation Experts

Our team of expert trainers excels in educating aspiring mediators from different parts of the country. With extensive experience and a compassionate approach, we provide comprehensive training programs that equip individuals with essential mediation skills. Our commitment to professionalism and empathy ensures a supportive learning environment, empowering future mediators to resolve conflicts effectively. We have a trusted team that prioritizes your growth and success.
Prof Dr. Kennedy Anaswa Musee
Founder & President

The Principal of AMC, overseeing a team of experts who train aspiring mediators nationwide.
Dr.HC George Asiago Masagara
Accredited Mediator

Accredited by Mediation Accreditation Committee (MAC) to provide training for aspiring mediators.
Dr.HC Lister Mokeira Nyamasege
Accredited Mediator

Accredited by Mediation Accreditation Committee (MAC) to provide training for aspiring mediators.
Mr. Davis Wafula
Accredited Mediator

Accredited by Mediation Accreditation Committee (MAC) to provide training for aspiring mediators.
Dr.HC Joakim Mulama Oundo
Accredited Mediator

Accredited by Mediation Accreditation Committee (MAC) to provide training for aspiring mediators.
Rev. Ben Barasa
Accredited Mediator

Accredited by Mediation Accreditation Committee (MAC) to provide training for aspiring mediators.
Dr.HC John King'oina Onyiego
Accredited Mediator

Accredited by Mediation Accreditation Committee (MAC) to provide training for aspiring mediators.



PRIVILEGES OF ACCREDITED MEDIATORS

In Kenya, accredited mediators, particularly those recognized by the Judiciary of Kenya through the Mediation Accreditation Committee (MAC), are entitled to several benefits and privileges as listed below:
1. Court-Annexed Mediation Roles

Appointment to Mediation Panels: Accredited mediators can be selected to mediate cases referred by the Kenyan courts under the Court-Annexed Mediation (CAM) program.

Case Referrals: Courts refer civil, commercial, employment, land, and family disputes to accredited mediators. They are recognized for their role in resolving disputes outside of formal litigation.
2. Professional Recognition and Status

Certification by the Judiciary: Mediators accredited by MAC are officially recognized and certified to practice within the Kenyan legal framework.

Authorized Practice Areas: Accredited mediators can practice in specialized areas such as Civil, Commercial, Land, Employment, Family, and other specified disputes.
3. Remuneration and Fees

Payment for Mediation Services: Accredited mediators are entitled to remuneration for mediation services provided in court-referred cases. Payment rates are typically set by the Judiciary or negotiated in private mediations.

Fee Schedules: The Judiciary provides guidelines on the rates for mediations depending on the case value, complexity, and time spent.
4. Legal Immunity and Privileges

Confidentiality Protection: Accredited mediators are entitled to confidentiality protections under Kenyan law. Statements made during mediation sessions are privileged and cannot be used in court.

Legal Immunity: Mediators have immunity from being sued for actions taken in their role as mediators, provided they acted in good faith and within the scope of their authority.
5. Professional Development Opportunities

Access to Training: Accredited mediators have opportunities for continuous professional development through Judiciary-sponsored workshops, seminars, and further training sessions.

Networking Opportunities: They can join local and international mediation networks, forums, and associations to advance their skills and stay updated on best practices.
6. Access to Court Records

Court Documents: Mediators are entitled to access necessary case documents and information from the courts, which help them prepare for mediation sessions.
7. Recognition in Private Practice

Private Mediations: Beyond court-annexed roles, accredited mediators can conduct private mediations and charge for their services independently. Their accreditation enhances their credibility and marketability.

WHO SHOULD ATTEND?

The mediation program is designed for professionals from all fields who are eager to engage in shared learning and enhance their mediation skills. The skills acquired are crucial for, but not limited to, the following:
Administrative Professionals

    Accountants
    Office Manager
    Executive Assistant
    Receptionist
    Human Resource Manager
    Procurement Officers

Legal Professionals

    Advocates
    Paralegal
    Legal Secretary
    Judge
    Magistrate
    Legal Consultant

Professional Advisors

    Financial Advisor
    Management Consultant
    Business Consultant
    Tax Advisor
    Healthcare Consultant
    IT Consultant

Church Leaders

    Pastor
    Bishop
    Deacon
    Youth Minister
    Worship Leader
    Clergy



OUR ASSESSMENT PROCEDURE
After completing the mediation curriculum and meeting all criteria, candidates must satisfy all assessment components to receive certification and be recommended for accreditation by Mediation Accreditation Committee (MAC).

Role-Play

Candidates will be evaluated on each core skill using a 1-5 value scale:

1: Not yet demonstrating competence

5: Demonstrating exceptional competence

In cases where an individual misses any portion of the course or chooses not to participate in a specific portion of the training, the student will not be certified. Times may be adjusted to meet the needs of the group.



Reflective Practice

Candidates will submit two brief self-reflective essays:

    Before Role-Play: We shall evaluate expectations and preparedness of participants.
    After Role-Play: We shall guide candidates to reflect on their performance and self-assess their actions.

This component encourages candidates to critically evaluate their own expectations and performance, demonstrating their ability to self-reflect.

In cases where an individual misses any portion of the course or chooses not to participate in a specific portion of the training, the student will not be certified. Times may be adjusted to meet the needs of the group.



Written Exam

The written exam will cover the course content from classroom training and measure candidates' awareness of core mediation skills. The exam includes:

    Multiple-Choice Questions
    True/False Statements
    Written Open Book Exam

In cases where an individual misses any portion of the course or chooses not to participate in a specific portion of the training, the student will not be certified. Times may be adjusted to meet the needs of the group.



Course Format and Attendance Policy

We use a variety of teaching formats, including:

    Lectures
    Discussions
    Videos
    Role-Plays
    Simulation Exercises

Due to the large amount of instructional material and limited classroom time, a strict attendance policy is enforced:

    Full Attendance Required: You must attend each class in its entirety.
    No Make-Up Work: There is no provision for make-up work or homework to compensate for missed class time.
    No Early Departures: Early departures are not allowed. The course is intensive (50 hours) and requires full concentration.

In cases where an individual misses any portion of the course or chooses not to participate in a specific portion of the training, the student will not be certified. Times may be adjusted to meet the needs of the group.







Course Materials

Participants in our training receive the following materials:

    Mediation Textbooks: Essential reading materials covering core mediation concepts and techniques.
    Comprehensive Workplace Mediation Workbook: A detailed workbook designed to guide participants through workplace mediation scenarios.
    Mediation Practice Manuals: Practical manuals providing step-by-step instructions and best practices for mediators.
    Mediation DVDs: Visual aids that demonstrate mediation techniques and real-life case studies.
    Folder with Mediation Practice Material and Notes: A collection of practice materials and notes to support learning and application.

Pre-Workshop Reading

In advance of the workshop, participants are encouraged to read:

    Mediation: A Practice Guide for Mediators, Lawyers, and Other Professionals by David A. Hoffman (Massachusetts Continuing Legal Education, 2013)
    The Mediation Process by Christopher W. Moore (Updated and Revised Third Edition)

Additionally, many other books are available in our first and only mediation library in Africa. After registration, participants have free access to the library even before the training begins.


Contact Us

Location

P.O. Box 1996 – 50200, Misikhu-Bungoma, Kenya
Call Us

(+254) 0700018184
Email Us

mediation@angazainstitute.ac.ke



